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Privacy Policy

At Edge To Edge Home, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

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1. Information We Collect

We may collect personal information when you:

• Fill in a contact or quote request form

• Contact us by phone, email, or through the website

• Request information about our services

This information may include:

• Your name

• Email address

• Phone number

• Address or location

• Details about your flooring enquiry

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2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Communicate with you about our services

• Arrange surveys, installations, or consultations

• Improve our website and customer experience

• Meet legal or regulatory requirements

We only use your data for the purposes it was collected for and do not sell or rent your information to third parties.

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3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Your consent

• The performance of a contract or steps leading to a contract

• Compliance with legal obligations

• Legitimate business interests

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4. Data Retention

We only keep personal information for as long as necessary to fulfil the purpose it was collected for, or as required by law.

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5. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

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6. Sharing Your Information

We may share your information with trusted third parties only where necessary to deliver our services (for example, installers or suppliers), and only where appropriate safeguards are in place.

We will never share your information for marketing purposes without your consent.

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7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

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8. Cookies

Our website may use cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

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9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.